RocketPlan Tech

RocketPlan's Privacy Policy

Last Revised: January 18, 2021

RocketPlan Technologies Inc (“RocketPlan” or “we”) respects your concerns about privacy. This Privacy Policy provides our policies and procedures for collecting, using, and disclosing your information. Users can access RocketPlan service (the “Service”) through our website (rocketplantech.com), applications on devices. A “Device” is any computer used to access the Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://rocketplantech.com/terms-and-conditions/

California residents, please also see the “Note to California Residents” Section for additional rights that apply to you.

Information We Collect and Receive

We collect several different types of information for various purposes to provide and improve our Service to you.

We may collect personal data that you choose to provide to us through the site and apps, including, but not limited to, your first and last name, physical address, email address, photographs, or telephone number, such as when you:

  • Fill out a form on the site or information entered in the apps.
  • Attend an event that we have organized; or
  • Communicate with us (for example, on a social media platform or by sending us an email).

IP Addresses

At any point of collection, you will be asked for consent to collect your information or you will be advised of the authority for such collection. We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.

When you visit our sites, we also may collect certain information by automated means using technologies such as cookies, non-cookie-based tokens, web server logs, tracking pixels.

Cookies are the files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. Your browser may tell you when you receive certain types of cookies and how to restrict or disable certain cookies. If you do not accept cookies, you may not be able to use some portions of our Service. Non-cookie-based tokens are encoded URL-based identifiers that track email click-thru activity or time-sensitive password reset keys and will work in scenarios where cookies are disabled, or a session has not been initiated.

“Do Not Track” Signals

Your browser settings may allow you to transmit a “Do Not Track” signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to “Do Not Track” signals from your browser or to other mechanisms that enable choice. Both we and others (such as our service providers) may collect personal data about our visitors’ online activities over time and across third-party websites.

We also use third-party web analytic services on our site, such as Google Analytics, Google Ads and HotJar. The service providers that administer those services may use cookies and web beacons to help us analyze how users use the site. The information collected by the cookies and web beacons (including your IP address) is available to the service providers, which use the information to evaluate your use of the site.

If you wish to stop seeing ads from us in Google Ads, you can turn off the ad by using the following steps:

  1. Go to the advertisement you want to turn off.
  2. Click on the x in the top left corner.
  3. Click on “Stop seeing this ad”.

To learn how to opt out of Google Analytics, visit:  https://tools.google.com/dlpage/gaoptout

To learn how to opt out of Hotjar, visit:

https://www.hotjar.com/privacy/do-not-track/

Where permitted by law, we may acquire personal data about you from third parties. Information that we collect from third parties will generally consist of publicly available profile information. This may include personal data such as your preferences and interests on third party social media sites (such as Facebook, Google), and marketing lists acquired from third-party marketing agencies.

How We Use Information

We may use data collected to respond to your inquiry, consider your application for employment, and contact you for other reasons related to offering and improving our services. We use the data for the purposes because we have a legitimate business interest in providing services to our customers and other interested individuals that is not overridden by your interests, rights and freedoms to protect personal data about you.

In addition to the uses discussed above, we may also use the data collected to:

  • Operate, evaluate, and improve our business.
  • Advertise and market our products and services.
  • To detect, prevent and address technical issues.
  • To gather analysis or valuable information to improve our service.
  • To provide customer support
  • Determine the effectiveness of our advertising and marketing.
  • Analyze our products, services, and websites.

By using the Site, you consent to our use of Invisible reCAPTCHA. Use of Invisible reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

E.U. residents: Google will truncate your IP address within member states of the European Union or in other states which are party to the agreement on the European Economic Area and your IP address, is therefore anonymized. Only in exceptional circumstances is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of RocketPlan, Google will use this information to evaluate your use of this Site. The IP address provided by reCAPTCHA from your browser shall not be merged with any other data from Google. This data collection is subject to Google’s E.U. Privacy Policy and Terms of Service.

What Information We Share

We do not sell or otherwise disclose personal data that you provide to us or that we collect on our site or in our apps, except as described here. We may share personal data you provide to us or that we collect on the site or via our apps with service providers, such as payment service providers, analytics providers, hosting providers, and advisers that perform services on our behalf.

All service providers have entered into legally binding agreements requiring them to use or disclose personal data only as necessary to perform services on our behalf or comply with applicable legal requirements.

In addition, we may disclose personal data about you.

  • In the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation). We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Under certain circumstances, we are required to do so by law or in response to valid requests by public authorities — for example, due to a court order or a request from a law enforcement agency,
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss.
  • In connection with an investigation of suspected or actual fraudulent or other illegal activity.
  • To protect against legal liability and defend the rights or property of RocketPlan Technologies Inc.

Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Data

We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

How Long We Keep Information

The time period for which we keep personal data depends on the purpose for which we collected it. In all cases, we keep it for as long as necessary to fulfil the purposes for which we collected it. We will then delete the personal data, unless we are legally required to retain it or if we need to retain it in order to comply with our legal obligations (for example, for tax and accounting purposes).

Subject to any applicable legal requirements, we typically retain personal data as follows:

  • Personal data you provide to us through our site and our apps: we keep this personal data for as long as necessary in order to respond to your request, and for a short further period in case you send us further requests.
  • Personal data you provide when you sign up to receive direct marketing communications: we keep most of this personal data for the duration of our relationship with you until you opt out or we do not have any contact with you for a long period of time.
  • Personal data collected for analytics purposes: we keep this personal data for a short period of time necessary for us to carry out the analytics.
  • Website logs: we keep site audit logs, which may contain your personal data, for as long as necessary to fulfil the purpose for which it was collected.

 

Your Rights and Choices

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you may have the following rights in relation to personal data that we hold about you:

  • The right to access the information we have on you. To request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data.
  • The right to delete the information we have on you. To request that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent, and you withdraw your consent.
  • The right of rectification. To request that we rectify or update your personal data that is inaccurate, incomplete, or outdated.
  • The right of restriction. To request that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted — for example, a request that we update your personal data.
  • The right to withdraw consent Where you have given us consent to process your personal data, to withdraw your consent; and
  • The right to data portability. To request that we provide a copy of your personal data to you in a structured, commonly used and machine-readable format in certain circumstances.

You may contact us by email or as described in the “Contact Us” section below to exercise your rights described above.

Please note that we may ask you to verify your identity before responding to such requests.

 

Note to California Residents

If you live in the State of California, under the California Civil Code, you have the right to request that companies who conduct business in California provide you with a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.

Alternatively, the law provides that if a company has a Privacy Policy that gives either an opt-out (often referred to as “unsubscribe”) or opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, that the company may instead provide you with information on how to exercise your disclosure choice options.

This Site qualifies for the alternative option; it has a comprehensive Privacy Policy and provides you with details on how you may either opt-out or opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and want to request information about how to exercise your third party disclosure choices, you must send a request by email or as described in the “Contact Us” section below with a preference on how our response to your request should be sent (email or postal mail).

All requests sent via email must be labeled “Your California Privacy Rights” on the email subject line and clearly stated on the actual request. For all requests, please include your name, street address, city, state, and zip code. Please include your zip code for our own recordkeeping.

We do not accept requests via the mail, telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

 

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically and without prior notice to you to reflect changes in our personal data practices or relevant laws. We will post the updated version and indicate at the top of the Privacy Policy when it was most recently updated.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: https://rocketplantech.com/contact/

Talk to us today about how we can help you

© Copyright 2020 RocketPlan Technologies, Inc. All rights reserved.